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| Frequently Asked Questions... |
| Q: | Do you have a catalog available? |
| A: | We do not have a catalog available. With our FREE shipping available and secure online ordering we recommend you shop at our website for the best selection and fast service. |
| Q: | How do I order Hawaii sea salt from your website? |
| A: | You order using a secure online shopping cart system provided by hawaiicity.com. For more information on ordering please CLICK HERE |
| Q: | How long does it take to receive my order? |
| A: | We have a 4-5 day processing time which means that once your order is received we will ship within 4-5 days. It takes another 4-5 days to reach the U.S. mainland (International orders 5-10 days). For U.S. orders plan on receiving your order in about 10 days or less (international orders about 14 days). |
| Q: | Is there a refund or return policy? |
| A: | We have a 30 day unconditional money back guarantee on our products. For more information on this please click HERE. |
| Q: | Can I telephone in my order? |
| A: | No, to insure we do not make a mistake on your order we require that you fill out a order form. |
| Q: | Do you have a retail store? I will be visiting Hawaii and would like to stop by. |
| A: | No, we are a wholesale factory and do not have a retail location. |
| Q: | Do you really offer free shipping and what about sales tax? |
| A: | Free Insured USPS Priority Mail shipping on all U.S. orders over $50.00 and there is never any sales tax (we pay the sales tax for Hawaii orders). |
| Q: | Ok, I just read all the FAQ's and you didn't answer my question. How can I contact you? |
| A: | Visit our contact page HERE |
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